Answers to questions people often ask us about Mint Nutrition.  

What do I bring to my first session?

Just bring yourself. If you’re bringing your baby or toddler, their Plunket Book showing their weight, height and feeding history could be useful.

Will my treatment be covered by my health insurance?

It may be covered or in part depending on your health insurance policy. Check with your insurer if in doubt.

Will I be weighed?

Yes, in a respectful and sensitive way and only when you feel comfortable. 

Do you contact my GP?

After seeking your permission, we send a letter to your GP or referrer to let them know you’ve begun treatment. There may be times when we need to communicate with your doctor especially if you have a health condition and in the interests of your safety but we always ask for your consent first.

What about confidentiality?

We won’t talk about anything that is said during your treatment without your consent unless we consider your safety is at risk. We would then contact either your doctor or next of kin.
We do prefer to work as a team with other providers who may be involved with your care but would only do so with your permission.

Can I bring someone with me?

You may bring a support person to any session. If you’re under 16, you must bring a parent or guardian with you and if you’re between 16 and 18 we prefer it but it’s not compulsory. If you’re 18 and over, it’s your choice entirely and you don’t have to inform family that you’re seeing us.

How many sessions might I need?

It depends on what we’re working on to support you. Generally, you’ll have at least one assessment consultation followed by two follow-up sessions. You may require treatments longer term.

Is there parking?

There are plenty of free parking spaces within a short walking distance of Mint. Please allow enough time to find a park space and check that you can remain there for the duration of your treatment.

What forms of payment do you accept?

Most people pay by internet banking. We issue invoices and can give you a receipt if you wish.

Please contact us if you have further questions.